Return & Exchange Policy
At SabkaFayda, customer satisfaction is important to us. To ensure a fair and transparent process, please carefully read our Return & Exchange Policy.
Return & Exchange Window
Return & Exchange Window
Customers may request a return or exchange within 24 hours of product delivery. Requests submitted after 24 hours from the delivery time will not be accepted.
Mandatory Unboxing Video
A complete and uninterrupted unboxing video is compulsory for all return and exchange requests. Video must show:
- Sealed package
- Shipping label
- Product being unboxed
- Condition received
Eligible Reasons
Eligible Reasons
Requests may be considered for:
- Damaged product
- Wrong product
- Missing item
- Defective product
Non-Eligible Cases
Not accepted for:
- Change of mind
- Personal preference
- Incorrect selection
- Requests without video
- Requests after 24h
- Products damaged after delivery
Process & Rights
Approval Process
All requests subject to verification by our support team. Provide:
- Unboxing video
- Product images
- Order details
Refund Process
Approved refunds processed via original payment or appropriate method. Timelines vary by provider.
Exchange Process
Approved exchanges subject to product availability. If unavailable, SabkaFayda may offer refund or alternative.
Rights Reserved
We reserve right to approve, reject, investigate requests. All decisions are final and binding.
Contact Us
Company details
TEAMMUNITY BUSINESS PRIVATE LIMITED
Contact details
At SabkaFayda, customer satisfaction remains our highest priority and we continuously strive to deliver the best shopping experience possible.